24x7-LiveSupport.Com - Inbound Call Centers | Outsource Call Centers | Outsource Customer Support | Offshore Call Centers

5.06.2009

The professional way that 24X7-LiveSupport.Com handles all its affairs is truly a refreshing experience for any client. We look forward to a lasting and productive relationship with 24X7 Live Support."

.......Alex McLeod

2.06.2009

“We have had a wonderful working relationship with 24X7-LiveSupport.Com and the result speaks for itself. Our business has benefited greatly from the prompt and professional service of 24X7-LiveSupport.Com.”

.......Rebecca Langdon

25.05.2009

“Our business has grown by leaps and bounds through a productive liaison with 24X7-LiveSupport.Com. We hope for bigger and better things in the future.”

.......Steven Johnson

In the day and age of mushrooming call centers all over the place, 24X7 Live Support truly stands out for its standards of service and indeed the world class solutions it offers. With clients in the UK, US, France, Australia, New Zealand and India, this organization has potential to growing in leaps and bounds and all of us as a part of this organization are growing with it.

We provide end to end solutions for web domain and BPO related services. We plan to truly be pioneers in the world of call center outsourcing and our standards in technical support, customer support, infrastructure management, data management and virtual assistance services and achieve unprecedented levels of client satisfaction.

Our top notch infrastructure assures seamless services to our clients worldwide and we can boast of the most comprehensive security measures to ensure the protection of client data. VOIP connectivity, network security, virus protection, 24/7/365 uninterrupted power, disaster recovery – you name it – we have got it covered.

Our 24/7 call center services offer offshore business solutions for companies from all over the world. Whether you are looking for a voice based call centre, a live chat support or support via email, we have the right solutions customized according to your particular requirements. Our team of highly qualified professionals includes Microsoft Certified Service Engineers (MCSE), and Red Hat Certified Engineers (RHCE).

Given that 80% of business comes from 20% of your existing customers, we are aware that the key to maintaining the success of your organization is to focus on retaining customer loyalty and the only way to do so is to establish a cordial relationship with your clients and maintaining the highest standards of service at all times.

Through our various channels, we offer the following services for our
client :-

	Inbound Customer service
	Order taking
	Complain handling
	Claims management
	Tracking and follow up
	General assistance

We have a well planned out, concise and quick processing structure from the first point of contact with our client to the establishment of a contract with the same. This specific structure enables us to provide the quickest and most proficient service possible:

	Buyer submits a list of their requirements.
	After clarification of queries and detailed analysis, a report is prepared for the buyer’s perusal.
	The report is submitted.
	The buyer either accepts or rejects the proposal.
	Once accepted, detailed analysis of the products and/or services is done.
	Client feedback is of utmost importance at every stage of the development process.
	Mock support sessions are set up for the evaluation of the client before it goes live. Regular weekly/monthly and annual MIS reports are prepared and maintained to assure the highest standards of services.

Whether you are looking for cordial inbound services through phone, email or chat services, we are the right choice for you. Our professional experience, cost-effective customized solutions, latest technology in terms of equipment, our endeavor to achieve maximum client satisfaction every single time and of course our money back guarantee as per agreement, leaves no loopholes for your decision to fall through.

We will follow a completely transparent methodology at every stage and our long term associations with so many clients affirm the fact that we know what we are doing and our priorities lie with you.

Our strength truly lies in our philosophy:-

	Stick to the commitment.
	Unbiased approach for one and all.
	Customized solutions.
	Our passion for YOUR success.